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Magento Order Management

Magento Order Management

  • View, edit, create and fulfill orders from the admin panel
  • Create one or multiple invoices, shipments and credit memos per order to allow for split fulfillment
  • Print invoices, packing slips and shipping labels
  • Call center (phone) order creation – provides transparent control for administrators and front-end enhancements for customers during the shopping process. Changing product configurations, for all types of products, can be done by the call center sale representative on the admin side as well as by the customer throughout the shopping process. Custom product choices and configurations can be changed directly during order creation, in the wish list and the shopping cart
  • Includes the ability to create new customers, or select existing customers and view their shopping cart, wish list, last ordered items, and compared products lists, as well as select addresses, give discounts and assign custom prices
  • Assisted Shopping – customer service representatives and other admin users are able to manage products and coupons in customers’ shopping carts and wish lists through the administrator panel
  • Customized Order Status – tracking an order is easier than ever with customizable order statuses easily assigned to order states. A pre-defined list of order states (ex. new, processing, payment review, complete) represents the order processing workflow. An order status is assigned as a sub-category of the order state (ex. cancelled, complete, decline)
  • Create re-orders for customers from the administration panel
  • Email notifications of orders
  • RSS feed of new orders